GCC Exchange WebTT is a facility provided by GCC Exchange to its customers whereby they can send money to their loved ones sitting from Home /Office. Customers registered with the Web TT service can send money to their loved ones in India, Pakistan, Philippines, Sri Lanka and Bangladesh. It is one of the most convenient and cost effective modes of sending money.

Step 1: Visit Web TT portal and get yourself registered Step 2: Transfer funds to GCC Exchange Step 3: Make Payment Instruction Step 4: Payment made to Recipient

The document required to get yourself registered with Web TT is: Original Emirates ID Copy ( Front & Back)

As this is a banking transaction it is always traceable .

Enter you Username, Email address and Phone No into our forgotten password form, and we will then send a link to your email address which will allow you to reset your password. So kindly ensure that you have correctly entered your email id while registering.

Your beneficiary will receive the money within 2 or 3 business days.

• Delay in receiving payment from your end
• Recipient bank holidays/national holidays/difference in time zone/delivery hours
• Erroneous recipient details

In order to maintain and meet our AML Policies we have a one person- one user policy . you are not permitted to use your user ID to send funds on behalf of a another person. So you have to mention your bank and account no during registration.

It is important that you use your unique 8-digit USER ID, so that we can quickly and easily identify your payment. Failure to enter this number may result in a delay in us identifying your payment and a delay in your payment being settled to your payee. Please note: For ease of making future payments, we suggest you save your customer reference no.

Customer can track the status using the transaction tracker tool available on the WebTT portal. Customer need to enter their Mobile No and GCC Exchange Card No number to retrieve the status.

Customer will receive a SMS confirmation when the amount is successfully credited to the beneficiary.

In case of any queries, the customer can call on the below mobile number or write an email from the registered email id

Cancellation / Deletion of a transaction is not permitted. However, in the following situations, cancellation and refund will be permitted at prevalent rates with applicable cancellation charges.

Our Web TT Charges

Rate alert is a facility by virtue of which customers will be alerted through Email/SMS once the exchange rate touches the defined value. Click 'Set Alert' on the home page in the rate calculator to set the preferred exchange rate. Enter your Name, Email ID, Mobile number and preferred rate. Check alert type as Email/SMS and click on 'Set Alert'. An Email/SMS will be triggered once the exchange rate touches the preferred rate set by the customer.

You can schedule your manual pick for online service agreement at your convenience, you may mail webtt@gccexchange.com or call on Mob: +971-56-5067589 to confirm your Pick - up address, time of your availability and mobile number. After submitting these details our marketing staff will contact you and reach at the specified address with the service agreement.

You can send up to 55,000 AED. Amount Above 55,000 AED, then those customers will have to provide us with Source of funds, Source of Funds can be in the form of Bank Statement or Loan Taken Copy. For any clarification you may get in touch with our Web TT Team.

Once your account is debited, some banks takes 1-2 business workings days to get the amount reflected in our Bank Accounts, that’s the time there might be a delay on your transfer. For any clarification you may get in touch with our Web TT Team and they will guide you on the same

Emirates ID and Online Service Agreement are now mandatory to initiate transactions

As soon as we sight your funds in our GCC Exchange Bank accounts, we will start the procedure of processing your transaction, Kindly note some Banks will take 1-2 working days or more for your transferred amount to be reflected in our Bank accounts, that’s the time there would be delay in processing your transaction.

Your Email, mobile number and Emirates ID are unique to our account. You can only create 1 account using these.

• Maximum transaction limit in a day is AED 200,000
• Maximum transaction limit in a month is AED 500,000
• Maximum of 8 transactions are permitted in a month

It takes 2-3 business days for funds to be transferred. You will receive an SMS confirmation once the transfer is completed.

No, you can only transfer money through your local (UAE) bank account.

When we observe that He/She has created lot of TT Cancellation Request (Dummy/Void Entries) and are not adhering with Web TT Policies/Guidelines, we tend to Deactivate the profiles of customers.

If you wish to activate your profile once again, you have write an email at webtt@gccexchange.com that you will not create any Dummy/Void Entries in future and will strictly follow the guidelines laid by GCC Exchange.