Licensed by the Central Bank of the UAE | مرخصة من قبل البنك المركزي لدولة الإمارات العربية المتحدة
Report Fraud
Knowing all kinds of fraudulent activities is a critical step toward safeguarding yourself against financial fraudsters. GCC Exchange has a zero-tolerance approach to financial fraud and crimes. Preventing banking fraud is easier than recovering from financial losses.
Phishing
Fraudsters send fake emails requesting personal credentials, account details, or immediate action.
What should you do?
- Look out for spelling and grammar errors in unexpected emails.
- Verify sender email address and digital signatures before clicking links or downloading attachments.
- Verify callers or senders directly with your bank if suspicious.
Faking Identity (Impersonation)
Fraudsters use Voice-over-IP or masked caller IDs to impersonate bank representatives and request sensitive data over the phone.
What should you do?
- Never share credit card, PIN, or banking passwords over the phone.
- Hang up immediately if asked for confidential financial details.
- Report the phone number and incident directly to your bank or financial provider.
ATM Skimming
Faulty devices or overlay keypads placed on POS machines and ATMs to harvest card details.
What should you do?
- Scan the card slot and keypad for loose or bulky hardware.
- Check for hidden cameras over keypads before entering PINs.
- Report faulty machine setups to bank security immediately.
Unauthorized Card Purchases
Unauthorized usage of stolen debit or credit card credentials to process fraudulent purchases online.
What should you do?
- Monitor bank account activity regularly through online banking apps.
- Report unauthorized activity to your bank immediately to block the card.
- Avoid entering card details on unverified or public networks.
SIM Swap Scam
Fraudsters trick telecom providers into reassigning your mobile number to their SIM card to intercept OTPs.
What should you do?
- Watch for unexpected loss of network signal or SIM activation notices.
- Contact telecom providers immediately if calls/OTPs stop abruptly.
- Enable secondary security PINs with mobile network providers.
Report Fraud Immediately
If you suspect or have fallen victim to financial fraud, report it immediately to GCC Exchange or the relevant UAE Law Enforcement Agency.
Dubai Police
Emergency: 999
Abu Dhabi Police
Emergency: 999
Sharjah Police
Non-Emergency: 901
Ajman Police
Call Center: 901
UAQ Police
Emergency: 999
RAK Police
Emergency: 999
