GCC Exchange

GCC Exchange is Hiring: Senior Branch Managers

Job Title: Senior Branch Managers

Experience: Minimum 5 years as a Branch Manager

Skills: Proficient in both Foreign Currency and Remittance business

Nationality: Indian

Industry Type: Exchange House

Job Location: Dubai,UAE

Job Description:

  • Supervising the performance of Head Teller , Cashiers and  Branch Service Representatives (BSR), to ensure optimum productivity and high quality service to customers, so as to achieve the goals of the branch.
  • Responsible of monitoring overall branch performance, like (target v/s achievement, staff allocation & productivity, Training staffs, MIS reports, Income & Expenses etc.)
  • Give direction and leadership, strategize, look into the operational and managerial functions.
  • Responsible for growing customer base, customers and business relationships through internal and external marketing programs.
  • Responsible for Cash and Security Documents and also ensuring that the optimum cash balance is maintained at all times.
  • Ensure Internal Control procedures are in place at all times.
  • Review and authorize all documents (originals and scanned) pertaining to New Account opening, Remittances, Foreign Currencies etc. before forwarding it to H.O. for processing.
  • Responding to inquiries from AML Unit in a timely manner
  • Responding to Internal / External Audit queries in a timely manner, ensuring that the discrepancies pointed out by them are corrected immediately
  • Maintain good public relations with customers and the community.
  • Managing difficult situations with customers and providing them with a resolution, information or additional options.
  • Reporting of any untoward incident to the related department heads and top management
  • Conducting timely branch meetings to discuss the strategies for achieving the branch targets.
  • Responsible for Control over Stationery usage and safe-keeping of security items such as Demand Drafts, Managers Cheques, Branch’s stamps, etc.
  • Managing team and getting the daily activities report from them at the end of the day.
  • MIS reporting to the Directors
  • Other duties as assigned.

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    If you are interested in working with us kindly upload your resume in the below link:
    http://www.gccexchange.com/careers